1. Q: Are you factory or trading company  ?


A:  We are the factory of cat litter, and we also cooperate with more than 50 pet accessories factories with a strong relationship. 


2. Q:How many types of bentonite cat litter can you provide?


 A:(1)By shape: Ball type and crushed type.

   (2)By color: Pure grayish white and grayish white with pink&blue beads.

   (3)By smell: scented and no-scented.


3. Q: Why we can choose you ? 


A:(1)Customization available-OEM . 

(2)Samples available:3-7 days after sample request confirmed. 

(3)Small order available .

(4)Fast lead time with good service.


4.Q: What about your price? 

A:  The price based on your details request.like quantity, size , packages and so on.


5.Q: How about the shipping? 


A: Ocean shipping, air transportation and express both available. 


6. Q: Do you offer after-sale service?


A: yes, we offer full and good service for all our clients, including after sale, if you have any questions, we will solve it with you together.


7.Q:Where are you located ? 

A:Lingyuan City ,liaoning


8.Q:Which is your nearest sea port?

A:Dalian or Tianjin


9.Q:Can I have a combination of no scent and scented?


A:It’s OK, pls advice the rate of each type, so that we can offer you price separately.


10.Q:What is your MOQ?


A:10 ton for the stock and 25ton for the OEM


11.Q:How about the sample time and payment?


A:About the sample usually takes 1-3 workdays to send out after your payment .and about the payment of the sample, Western Union ,and paypal .T/T was accepted.


12.Q:Can i put my logo on the product or create my own design ?

A:Yes , we accept ODM/OEM , if you want to make your own product , we can provide a designer to help you make it real.


13.Q:How fast i can get my order after payment done ?


A:For sample or small quantity , we will send it by express like DHL , Fedex , Ups , it takes about 4 days to deliver to your address.

For large quantity we will send it by sea , it takes : 25-40 days to deliver different countries , but it saves lots cost on the shipment.


14.Q:What’s your original package?


A:The original package is 25kg/pp bag(woven bag).


15.Q:Can we do customized packing and printing?


A:Yes, customized packing and printing is accepted. And price is based on detail design pic.Usually we do 5L=4kg and 10L=8kg PE or paper bags for clients.


16.Q:How long will it takes for producing one 20ft container?

A:Within 10days.


17.Q:How to use of bentonite cat litter?

A:1  Pour 4-8cm depth of bentonite cat litter into a clean and empty litter tray.
  2  Keep away from water and wet places.
  3  Scoop out clumping  in time and put into ash-bin.
  4 Please keep the thickness of the basin at least 8 cm, and hold on to clean the basin and exchange the new cat litter once a month.